Privacy Policy and Security Policy

The privacy and security of your personal information and/or data is of upmost concern to Housing Assistance Corporation (HAC). To ensure the highest levels of privacy and security, we use the latest technologies and adhere to strict procedures in keeping all personal information and data confidential. The following statement has been prepared regarding our controls and protection procedures.

Confidentiality of Personal Information: This web site is operated by Housing Assistance Corporation (HAC). Your privacy on the Internet is of the utmost importance. At HAC, we want to make your online experience rewarding and safe and because we collect certain types of information, we want you to fully understand our privacy policy. We want you to know the terms and conditions that permit us to capture and use information. This privacy policy statement discloses the information we collect and how we use it to assist consumers. CreditRemedy.org and its affiliates, participating lenders and service providers will not exchange general tracking and IP address information collected through this web site with any entities without your permission. There will not be any distribution of personal information.

The information collected on the on-line registration forms will remain in the hosting server of CreditRemedy.org which is a secured database or if you request, will be forwarded to the participating service providers with secured databases. Your information, once received, is managed by CreditRemedy.org personnel as if it were collected in a personal interview. After your information is reviewed by one of the affiliates, participating lenders or service providers, you will then be advised of the next step via an e-mail message or phone call, whichever is preferred by you.

Our Commitment to Security: The hosting company for the CreditRemedy.org web site uses sophisticated secure technology designed to protect your personal data and its transmission. The CreditRemedy.org web site maintains some of the highest security standards that are available on the Internet. CreditRemedy.org is currently using SSL (Secure Sockets Layer) technology, which ensures that the borrowers’ personal information will remain unreadable (scrambled) to anyone who may attempt to intercept. Any information that is sent to our network of service providers is done using the same SSL technology with a minimum 128-Bit Encryption, which is virtually impossible to unscramble or penetrate. Even with these extensive security measures, CreditRemedy.org cannot and does not guarantee that your personal information will not be intercepted by others and decrypted, but we take every precaution to protect your personal data.

CreditRemedy.org web site uses several types of forms to collect information. The forms are used to collect information about you which may include; your name, phone number, social security number, e-mail address, income and other financial information. Only the information required is to provide you with a quote, approval or offer is collected and must be received before any affiliates, participating lenders and service providers can provide you with a quote, approval or offer. The CreditRemedy.org affiliates, participating lenders and service providers will make every effort to fulfill and satisfy your requests but you should rely on your own judgment in deciding which available product best suits your financial needs and abilities.

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain your personal information although it will enable us to correlate your use of this web site to information that you have specifically and knowingly provided. The user information that HAC collects through the aggregated tracking information is not shared or used for any marketing purposes whatsoever. The information collected allows us to better modify our content to the users’ needs and helps us better understand the demographics of our users.

In order to provide the types of services that we provide to consumers we must collect certain information in order to provide these services. We collect personal information to register you in our services and to provide our services to you. We use your personal information to provide you with superior customer service and to communicate with you regarding your needs. We also use your personal information to keep you updated on special offers, product information, announcements, updates and other information that you have requested or have expressed an interest in being informed about and receiving information.

HAC will not share, sell or transfer your personal information to any non-affiliated companies or third parties, which are not necessary to perform our services unless you specify otherwise. HAC does not under any circumstances share or sell your personal information to others. HAC does not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

We collect information at the time you sign up for our services in order to facilitate our services. All the personal information our users provide is stored in a secure database for the sole purpose of rendering our services. HAC works with other companies that help us provide our services to you and we may provide your personal information to these companies.

HAC will not share, sell, transfer or convey your personal information to any unaffiliated company or third parties which are not necessary to perform our services unless you specify otherwise. By using the CreditRemedy.org web site and affiliated web sites, you consent to the collection and use of information provided by you to HAC.

If changes are made to our privacy policy, we will make known these changes

If you have any questions about our privacy policy and security policy or about submitting a form online; please contact us through our Customer Service Department.